For the purpose of this Policy, "Personal Information" means any information about or related to an identified or identifiable individual. This includes information that can identify an individual in combination with other information that is stored by us, even if such information cannot identify the individual on its own. In relation to your use of the Online Service, we collect and use information or data as described below (collectively, the “Collected Data”), some of which may be considered“Personal Information” under applicable law in your jurisdiction.

Whenever you interact with us, you may be asked to provide us with information relating to you.
For example:

In addition to any information that you choose to provide to the Online Service, whenever you visit or interact with the Online Service, we, as well as any third-party analytics providers or other service providers, may use a variety of technologies that automatically or passively collect information about how the Online Service is accessed and used ("Usage Information"). "Usage Information may include, without limitation, browser type, operating system, the page served, time on the Online Service, geolocation data, and the preceding page views. Usage Information is treated as Personal Information where required by law.

We may also automatically collect your IP address or other unique identifiers ("Device Identifiers") for the computer, mobile device, technology or other device (collectively, "Devices") you use to access the Online Service. A Device Identifier is a number that is automatically assigned to your Device when you access a property or its servers, and our computers identify your Device by its Device Identifier. Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the Device used to access the Online Service.

Online Tracking. Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. How browsers communicate the Do Not Track signal is not yet uniform. For this reason, the Online Service do not respond to such signals, except where required by law.

We license technology to serve advertisements on the Online Service and within its videos and other content as that content is served across the Internet. In addition, we may use third party network advertisers to serve advertisements on the Online Service and third-party analytics service providers (such as Google Analytics) to evaluate and provide us with information about the use of the Online Service and viewing of our content. We do not share the information that you provide to us, such as your name and/or email address with these third parties, but ad network providers, the advertisers, the sponsors, and/or analytics service providers may set and access their own cookies, web beacons and embedded scripts on your Device from the Online Service. These cookies, web beacons, and embedded scripts may collect Personal Information or other information about your use of the Online Service over time and other third-party websites or applications and they may otherwise collect or have access to information about you, including Usage Information. Cookies and web beacons, including those set by third party network advertisers, may be used to, among other things, target advertisements, prevent you from seeing the same advertisements too many times, or conduct research regarding the usefulness of certain advertisements to you.

To generally opt-out of interest-based advertising on mobile-optimized or desktop websites, please visit the Digital Advertising Alliance (DAA) in US (http://youradchoices.com) and the Network Advertising Initiative (NAI) in US (https://www.networkadvertising.org/). For our mobile application, please update your device settings. Please note that by opting out of such Cookies, you may still receive advertisements, but the network from which you opted out will no longer deliver ads tailored to your interests.
In order to opt-out of Google Analytics, which is used to understand how visitors interact with the Online Service, please visit: https://tools.google.com/dlpage/gaoptout.
Please review your Internet browser settings, typically under the sections "Help" or "Internet Options," to exercise choices you have for certain Cookies that are not part of the DAA or NAI.
For instructions on how to configure your browser settings to reject Cookies being served by companies that are not part of the DAA or NAI, click here or go to https://www.allaboutcookies.org/manage-cookies/ You can also delete all cookies that are already on your computer's hard drive by searching for and deleting files with "cookie" in it.

You may configure your browser or Device to block the use of certain Cookies.
Please note that without certain Cookies, it may make it difficult for you to use certain features on the Online Service.

Upon your consent to our connecting with the music services or other third-party providers of your choice ("Information Sharing"), we may access and store parts or all of the following types of information ("Third-Party Data") from your user account until the said Information Sharing is terminated:

Based on our Information Sharing, we may perform the following actions regarding your user account:

To cancel Information Sharing, please access the website of the relevant music service or other third-party service, and follow the instructions given there.
Spotify http://spotify.com/account/apps
Apple Music http://appleid.apple.com/account/manage

Functionality on the Online Service may permit interactions between the Online Service and third-party properties, such as Facebook and Twitter. Such functionality enables you to “like” a product or online content, “share” content to other properties, and otherwise link the Online Service with another third-party property. If you choose to “like” or “share” content or to otherwise post information from or via the Online Service to a third-party property, that information may become public and the third-party property may have access to information about you and your use of the Online Service.

You may also choose to participate in a third-party application or feature (such as Facebook applications or a similar application or feature on a third-party property, or otherwise linking the Online Service with another property) through which you allow us to collect (or the third party to share) information about you, including Personal Information. When you choose to participate, you may be opting to link your activity on the Online Service with that third-party property, which may then collect information about your visits to the Online Service and may publish that activity as you request to your "profile" or similar feature with that third party (such as if you choose to share content you find on one of the Online Service with your "connections" on the third party's property). The information we collect is subject to this Policy. However, the information collected and stored by the third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us or with other third parties, the types of information shared, and your choices regarding what is visible to others on that third party's property. The third party may allow you to remove an application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected in accordance with this Policy.

Certain content on the Online Service may be hosted and served by third parties, which may include third party widgets (such as those that allow you to "like" or "share" content with third party websites and interactive services or to provide ratings and reviews). In addition, when you are on the Online Service you may be directed to other websites that are operated and controlled by third parties that are beyond our control. This includes links from advertisers, sponsors and partners that may use our logo(s) as part of a co-branding agreement. In addition, our content and widgets may be included on web pages and websites that are not associated with us and over which we have no control. These other websites may send their own cookies to your Device, and they may independently collect data or solicit Personal Information. We are not responsible for the privacy practices of any third party.

We will use the Collected Data for the following purpose:

We will make the Collected Data available to third parties as follows:

We may disclose information about you to other Sony Music Group companies. For purposes of this Privacy Policy, “Sony Music Group” companies include Sony Music Entertainment (Japan) Inc. and those companies owned or controlled by Sony Music Entertainment (Japan) Inc., directly or indirectly. They may combine this information with other details they hold about you for internal business purposes and for product and service improvement and development. Unless they provide you with their own privacy policy, they may use your personal details for the purposes explained in this policy.

In addition, we may use our internal third-party service providers to process the Collected Data. The service providers are engaged for the purposes of pursuing the activities outlined in this Policy, acting as processors.

In the event that we sell or transfer a portion or all of our business, Collected Data may be transferred by us to the purchasing or acquiring entity as part of the transaction. We will continue to ensure the confidentiality of the Collected Data before such transaction occurs, and after such transaction, we will delete the Collected Data as soon as reasonably practicable after such transaction.

We will retain, use and/or disclose any of Collected Data as required or permitted by law, regulation or order, including to the police or other appropriate authorities, to investigate complaints made by or against you, or to protect or defend ourselves, or others, against illegal, criminal or harmful activities.

We will only retain your personal information for as long as is reasonably necessary for the various purposes set out in this policy or to otherwise comply with any applicable laws and regulations concerning the mandatory retention of certain types of information. Where we no longer require the Collected Data, it will be destroyed or de-identified in line with our policies. When we say de-identified, we mean that we will remove information that could be used to identify you from the Collected Data.

Collected Data will be processed, stored and transferred for the purposes outlined in this Policy from your country/region of residence to various countries/regions outside your country/region of residence, including Japan and the US. Collected Data will be processed by staff operating outside your country/region of residence who work for us or for one of our service providers and may be seen by such staff in those countries/regions.

By activating the Online Service or providing us with any information, you fully understand and consent to this transfer, processing and storage of your information in the United States and other jurisdictions, where the privacy policy laws may not be as comprehensive as those in the country/region where you reside and/or are a citizen.

This may impact your rights in your local jurisdiction and also in the applicable overseas jurisdiction(s). These overseas jurisdictions may also need to disclose your Personal Information to a third party, as an overseas authority.

We undertake reasonable security measures designed to protect against the loss, misuse or alteration of the Collected Data. We take information security very seriously but we cannot guarantee or warrant the absolute security of any information that we store on our systems or that is stored on our third party contractors’ systems.

We are committed to complying with all applicable laws and regulations regarding the collection, storage and use of Personal Information concerning children, including the Children's Online Privacy Protection Act in the United States and applicable local legislation in other countries/regions. The Online Service is intended for a general audience. The Online Service is not directed to and does not knowingly collect Personal Information from children under sixteen (16) years of age. Depending on your country/region of residence, this age of children may differ. If you are a parent or guardian and are concerned that your child has provided us with Personal Information without your consent, you should contact us as indicated in Section 10 below. If we become aware that we have received or collected Personal Information about a child under sixteen (16) years of age, we will delete that Personal Information as soon as possible.

In some countries/regions, you have certain rights with respect to the Personal Information we hold about you. These may include the right to request a copy of the Collected Data that we or our group companies holds about you and/or you may request that we provide a copy, corrects, amends, deletes, erases, destroys, objects or blocks/restrict processing and/or use of such Collected Data if it is inaccurate. In some countries/regions, you may also ask us to provide some types of the Information to you in a structured, machine-readable format and ask us to share (port) such data with another controller. These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete Information which we are required by law to keep, or have compelling legitimate interests in keeping. If you would like to exercise any of these rights, please contact us as described in Section 10 below. If you are not satisfied with how we have handled your questions, concerns or have any complaints about how we process personal data, you have a right to lodge a complaint with the local data protection supervisory authority.

If you reside in California, we are required by California law to provide you with additional information about how we use and disclose your information, and you may have additional rights with regard to how we use your information. We have included this California-specific information below.

Consistent with Section 1 above, we collect certain categories of Personal Information about California residents (“CA Personal Information”) for the purpose described in this Policy, specifically: Identifiers, Commercial Information, Internet or Other Electronic Network Activity and Audio, Visual and Similar Electronic Information.
Nonetheless, the specific Personal Information that we collect, use, and disclose relating to a California resident will depend on our specific relationship or interaction with that individual.CA Personal Information Retention. We retain your California Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you; (ii) as required by a legal obligation to which we are subject to; or (iii) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations). We may remove California Personal Information for inactive accounts from our database, subject to any applicable legal or regulatory obligations.

Subject to certain exceptions detailed in the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”) and other applicable laws and regulations, as a California resident, you have the right to:

If you are a California resident and wish to exercise any of these rights or if you have questions regarding the CA Personal Information collected or shared with third parties, please: (a) contact us as described in the “Contact Information” section below with the specific nature of your request, referencing “Your California Privacy Rights –Pre-save/Pre-add”; or (b) call the following toll-free number +1 800-935-5215. When submitting your request, you must include your first and last name, email address, and zip code or mailing address. You may be asked to provide additional proof of identification so that we can verify your identity and validate the request. Please note that you are limited by law in the number of requests you may submit per year. In some instances, we may decline to honor your request. For example, we may decline to honor your request if we cannot verify your identity or confirm that the California Personal Information that we maintain relates to you. In other instances, we may decline to honor your request where an exception under California privacy laws applies, such as where the disclosure of California Personal Information would adversely affect the rights and freedoms of another consumer. We will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon you exercising your rights to your CA Personal Information.

Consistent with Section 1 above, we may collect CA Personal Information from you.

We collect the CA Personal Information for the business and commercial purposes described above. We also share your CA Personal Information as follows:

In the preceding twelve months, we may have shared the following categories of CA Personal Information for business purposes: Identifiers and Other Consumer Information. This information may be shared for the purpose of providing services to you, for legal compliance, or to protect legitimate interests, in compliance with law.

In the preceding twelve (12) months, we have not sold (as defined under CCPA) CA Personal Information. We do not knowingly share the CA Personal Information of individuals under sixteen (16) years of age, in a manner that constitutes a "sale" under California law.

To the extent that you elect to designate an authorized agent to make a request on your behalf, they must provide appropriate documentation including written signed permission from you, proof of your identity, and verification of their identity; or a valid, designated power of attorney as defined under the California Probate Code.

California Civil Code Section 1798.83, also known as California's "Shine the Light" law, permits residents of California to request certain details about information we may disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us in accordance with the “Contact Information” section (Section 10) below.

From time to time we may have to update this Policy. We will let you know of any material changes to this Policy through our website. If the applicable law requires us to obtain your consent, we will ask you for your consent.

If you have a privacy concern, complaint or question, please contact to the following: